Captain-Ye Privacy Policy

We take your personal information seriously. This policy explains what the Captain-Ye website and mini program (together, “the service”) collect, why, how it is used and protected, and what rights you have. Please read it before using the service.

1. What we collect

We only collect what is needed to provide the service:

1. WeChat account identifier: the mini program signs in with an openid; the website exchanges a one-time ticket from QR or in-WeChat authorisation for a sign-in credential and, where available, uses UnionID to recognise the same account — all to keep your fleet, Hold and voyage progress.
2. Avatar and nickname: collected only when you explicitly authorise it, for display on your profile. You may decline without losing other features.
3. Delivery details: recipient name, phone number and address. Entered by you only when buying physical goods or claiming a prize delivery, and used for fulfilment, shipping and after-sales.
4. Order and game records: purchases, voyages, reward openings and changes in oil and treasure, used to show history, resolve after-sales disputes and keep the account safe.
5. Browser local data: the website stores the sign-in credential, invite code and necessary preferences in your browser to keep you signed in and complete actions you start. Signing out or clearing browser data removes them.

We do not read your contacts, photo library, precise location or microphone, nor data from other mini programs or apps. Copying an invite code or share link writes to the clipboard only after you press the button.

2. How we use it

• To complete orders, delivery, returns and after-sales;
• To save and show your account progress, including rank, oil, treasure and the codex;
• To troubleshoot, and to prevent cheating, account theft and duplicate claims;
• To locate issues when you contact support.

We do not use your information for any other purpose, and we do not sell user profiles or personal information.

3. Who we share it with

1. WeChat sign-in and WeChat Pay: WeChat handles authorisation and transactions. We never see or store your card number or payment password.
2. Delivery carriers: to get goods to you, we pass the name, phone number and address needed for fulfilment to the courier.
3. Legal requirements: where required by law, courts or administrative authorities.

Beyond this, we do not sell, rent or otherwise share your personal information with third parties.

4. Storage and protection

The service is currently hosted in Hong Kong, China. We protect data with HTTPS encryption in transit, least-privilege access, ownership checks and operation logs. Unless the law or an ongoing transaction requires otherwise, your information is deleted or anonymised after you close your account.

5. Your rights

You may access, correct or delete your personal information and request account closure. Manage delivery details under “Me → Addresses”, or contact us via “Me” on the website or “Help & Support” in the mini program for other requests. We handle requests within 15 working days.

After closure, virtual benefits in the account — oil, treasure, unused coupons — are cleared and cannot be restored; transaction records that must be kept by law are retained for the statutory period.

6. Minors

The service includes random-draw gameplay and paid features and is not intended for children under 14. Minors should read this policy with a guardian and use paid features only with the guardian’s consent. If we learn we collected a child’s information without guardian consent, we delete it promptly.

7. Policy updates

Changes are posted on this page with an updated effective date. Material changes are announced on the site or in the mini program.

8. Contact us

Questions about this policy: contact us via “Me” on the website or “Me → Help & Support” in the mini program.